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Project Title:The SuperSenior ProjectInstitution Name:California State University, Northridge Innovation Category:Student Success Project Director:Cynthia Z. Rawitch, Vice ProvostContact Information:(818) 677-2957, cynthia.rawitch@csun.eduWebsite:
Project Description:

As part of the CSU Graduation Initiative, the SuperSenior Project was designed to decrease the large numbers of seniors who continued to amass baccalaureate units but never seemed to move toward earning a degree and graduation. The project began with collecting data on the numbers of students who had more than 140 units (the Cal State Northridge bachelor’s is typically 120 units/credits), but had failed to file for graduation, a process expected to occur one year prior to graduation. Analysis initially identified both the causes of the problem and the academic majors in which the problem was most pronounced. A series of policy revisions and stricter enforcement of existing policies created solutions, the most effective of which stop a student from registering for classes until the required action is taken. After the first year, the cutoff was lowered from 140 to 130 units in order to identify SuperSeniors earlier and encourage them to focus on timelier graduation and course/program planning. 

Objectives:The initial objective of the SuperSenior Project was to increase graduation rates at Cal State Northridge as part of a system-wide Graduation Initiative to improve retention/persistence and graduation rates. It quickly become clear that large numbers of students could be helped toward degree completion by focusing their intentionality, by changing some policies and enforcing others, and by identifying students with potential problems and getting them help earlier in their academic careers. Additionally, during a time and in an environment in which public higher education is rationed due to economic and state fiscal circumstances, helping students to graduate makes room in academia for their younger “brothers and sisters.” Parallel to this project was another set of policies and activities designed to increase retention and persistence, beginning with First Time Freshmen.
Outcomes:

Institutional policy changes included in this initiative included:

  • A hold on a SuperSenior’s ability to register for the next semester’s classes until completion and filing of a graduation check with Admissions and Records. This program has reduced the number of students with more than 130 units by 52.5% over three years. The number of students with more than 140 units decreased 56.6% over the same period.
  • Limiting the number of courses students can repeat over their academic career at CSUN and the number of times a given course can be repeated. The campus has also limited the ability to enroll in a course for purposes of repeating until just days before the start of classes, when almost no seats are available. The number of courses enrolled in for repeats decreased by almost 2,500 from Fall 2008 through Fall 2010.
  • Decreasing the number of units available for Financial Aid from 180 to 150. Additionally, imposing strict rules for Satisfactory Academic Progress (SAP), and reducing and limiting the grounds (and approval) for SAP appeals. The number of appeals filed went from 1,500 in 2008 (almost all of them granted) to 162 at the end of Spring 2011 (when 60 percent were approved and 40 percent denied).
  • Limiting the number of majors and minors a student can have (to two each) and defining points at which a major or a minor cannot be changed or added.
  • Administratively graduating students who accumulate over 140 earned units if they have completed all degree requirements and a major, whether or not they have declared that major. Over the last two years, 38 students have been graduated administratively.

 

All of these policies have appeals processes in place. In every instance, the number of appeals has decreased over time.

Challenges/Problems Encountered:The biggest challenges were 1) adapting our Common Management System to track students and units in the ways they needed to be tracked for these changes. Since this could not always be accomplished, the problem became 2) dealing with increased workload issues, especially for Admissions and Records personnel, associate deans and department chairs. Finally, 3) communicating the changes—and the need to make them—widely and effectively. Faculty and students needed to be convinced that the new policies were not punitive. The acceptance of most of the changes was surprisingly swift, most probably because of campus-wide collaboration in devising the changes from the very beginning.
Evaluation Approach:

Moving students to timely graduation is an on-going process. Two additional policy changes are being considered for adoption by faculty governance bodies, and could take effect in Fall 2012.

 

  • The first requires all students to attempt the Upper Division Writing Proficiency Exam (WPE) no later than the semester in which they complete 75 units/credits. (Passage of the exam is required for graduation, with no exceptions permitted.) Failure to attempt the exam stops the student from registering for the next semester’s classes. This requirement allows early identification of CSUN students who need help to pass and directs them to an appropriate intervention.  

 

  • The second requires that First Time Freshmen be continuously enrolled in their required mathematics and English courses until completion of the General Education requirement for both. We found that too many students complete their one or two semesters of developmental math and/or writing but then delay enrolling in the General Education requirement for a year or more. Particularly in mathematics, the students who delay completion forget what they have learned and cannot finish the freshman requirement.  

 

The offices of Institutional Research, and Admissions and Records in Academic Affairs work together to track the success of the changes, as noted above. Problems are most often highlighted/uncovered through anecdotal evidence, which can then be addressed.

Potential for Replication:All of the institutional policies discussed above can be adapted at other colleges/universities that seek to increase degree completions, improve graduation rates, and enhance measures of academic productivity, with the expectation that similar results as those achieved at CSUN will be realized.
Additional Resources:An additional contact is Jolene Koester, president of CSU Northridge from 2000 to 2011, and who led the institution during the time in which this initiative was implemented. She can be reached at jolene.koester@csun.edu. 
CEO-to-CEO Contact:Dianne F. Harrison , Presidentdianne.harrison@csun.edu
(818) 677-2121
Date Published: Monday, November 21, 2011Date Revised: Friday, January 13, 2012